Customer service above all
A family business approach
A modern system delivery
A modern technical business with old fashioned values
Our commitment is to make sure you get the system that’s right for you.
ASK Renewables will not send salespeople to your home; we only send our trained surveyors who will evaluate the suitability of your house, profile your energy usage and listen to your requirements.
Expect your surveyor to ask you a lot of questions! Furthermore, they will explain everything in as much detail as you require so you can feel confident you’re getting the system that best meets your requirements. We will not sell you anything you do not need and we’ll make sure you understand exactly what your system will do.
Take charge of your own power. Contact ASK for a quote now.
Meet the team
Communications installations background, 20 years working with PV, 10 of those through ASK Renewables Ltd. Tony loves to talk volts, amps, currents (not for baking!) and watts and is our resident technical geek.
Sam has a customer service ethic dyed into the DNA. In the last 10 years at ASK Renewables, she’s loved introducing solar pv to thousands of clients and listening their journeys towards grid independence. A talker not a typer!
Karyn is the administrator at ask-renewables.
She's one of the smiley faces at first point of contact and I love to help bring sunshine into people’s homes.
Matt’s technical and commercial skills from automotive engineering before switching careers to the renewable energy industry make him a valuable asset here at ASK Renewable. As a qualified pilot, he’s also our solar Top Gun!
Edward is an experienced Operations Manager in the renewable energy industry. With a passion for sustainability and a keen eye for detail, Edward oversees day-to-day operations, ensuring a smooth installation of every customer. The original people pleaser!
INDUSTRY STANDARD ACCREDITATION
GIVES YOU PEACE OF MIND
Certification Scheme (MCS)
Working with industry, MCS defines, maintains and improves quality by certifying low-carbon energy technologies and contractors – including heat pumps, solar, biomass, wind and battery storage.
NAPIT is a leading Government approved and United Kingdom Accreditation Service (UKAS) accredited membership scheme operator in the building services and fabric sector.
WHICH? – ASK Renewables are an approved Which? Trusted Trader. Which? Are the UK’s largest independent consumer organisation who have been testing products and services for over 60 years. Which? Trusted Traders is an endorsement scheme run by Which? that recognises reputable traders who successfully pass an assessment process carried out by trading standards professionals, we have been proud members of this scheme since 2017.
Government Endorsed Quality
Trustmark – ASK Renewables are a TrustMark registered business. TrustMark is the Government endorsed quality scheme, focused on enabling the consumer to engage firms in complete confidence that work will be of a high quality, protected and delivered at agreed costs. As a TrustMark registered business we’ve been thoroughly vetted to meet the required standards, and have a proven commitment to good customer service, technical competence and trading practices.
RECC – ASK Renewables has signed up to the RECC, Renewable Energy Consumer Code. As such, we have agreed to abide by the high standards set out in their Consumer Code, guaranteeing a high quality service for our customers. The code is backed by the Trading Standards Institute.
Chartered Trading Standards Institute – ASK Renewables are approved by the Chartered Trading Standards Institute. The Trading Standards Consumer Codes approval scheme aims to promote consumer interests by setting out the principles of effective customer service and protection. It goes above and beyond consumer law obligations and sets a higher standard, showing consumers clearly – through the right to display the CTSI approved code logo – that code members can be trusted.
Frequently ASKed Questions
Can any house have solar panels fitted?
Most houses in the UK can probably have solar panels fitted.
We’ll send out a surveyor who will look at the orientation, the pitch of the roof and the surrounding area to see if it is is really going to save you money and if it is a viable project for you.
Are solar panels any good in the UK?
Solar panels are great in the UK. There has been years of development into making the panels work in lower ambient temperatures and less sunny countries. The UK is perfect for this because we do have lower average temperatures than other European countries. This makes the panels more efficient when it is a bit cooler on a sunny day.
Where do I get my power from at night?
Solar panels do not produce power at night so your house will be drawing from the grid during the dark hours. You don’t have to do anything, your house will just draw from the grid as normal. If you are generating excess electricity during the day it may well be worth installing a battery storage solution that can continue to supply power to your house into the night. If and when your battery has discharged it will revert to drawing power from the grid as usual.
Can I store the energy that my solar panels generate?
Yes! Overnight your solar panels do not produce energy. We can install a modern battery system that will store energy that you do not use during the day. For people who are not a home during the day this is an ideal way to utilise your own power generation.
What happens to surplus energy that I don’t use?
Surplus energy will either be sent to an installed battery storage system or if that system is full, the surplus will go back into the grid. Most utility companies are enrolled in the SMART EXPORT GUARANTEE scheme (SEG) and will pay you for the exported electricity.